Customer Support

Contact Information

  • ✉️ Email: contactstagefright@duck.com

Frequently Asked Questions

How do I return merchandise?

We offer returns within 30 days of purchase. Items must be unworn, unwashed, and include original tags. Contact our support team for a return authorization.

Can I modify or cancel my ticket order?

Ticket modifications are subject to availability. Cancellations may incur a processing fee. Please contact our support team as soon as possible for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. All transactions are secured with SSL encryption.

Submit a Support Ticket

Our Support Policies

Return Policy

30-day returns for unworn merchandise. Original packaging and tags required.

Ticket Policy

Tickets are non-transferable. No refunds, but exchanges may be possible.

Privacy Guarantee

We protect your personal information and never sell customer data.